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Our website terms and conditions

Updated June 27, 2022

This website is owned and operated by Pleiades Software Development, Inc. These Terms set forth the terms and conditions under which you may use our website and services. This website offers visitors information about GenMerge, the Genealogy Merge Utility and related record linking services. By accessing or using the website, you approve that you have read, understood, and agree to be bound by these Terms.

To use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying software from PSD, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

The fee for products and any other charges you may incur in connection with purchase, such as taxes will be charged to your payment method at the time of purchase.

Please note that you are purchasing a license to use our software products.  You may review the license agreement here.  If you are not happy with the way your purchase performs you may request a refund of the full purchase price within 30 days of purchase by emailing your purchase receipt and explanation of the reason for the refund request to  If we are not able to address the issue, a prompt refund will be given.

We may, without prior notice, change the products; stop providing the products or services or any features of the products or services we offer; or create limits for the products or services. We may permanently or temporarily terminate or suspend access to products or services without notice and liability for any reason, or for no reason.

You agree to indemnify and hold Pleiades Software Development, Inc. harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the products or services offered on the website.

To the maximum extent permitted by applicable law, in no event shall Pleiades Software Development, Inc., be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the products or services.

To the maximum extent permitted by applicable law, Pleiades Software Development, Inc. assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 


These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Salt Lake County, Utah, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Salt Lake City.  The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

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